Terms and Conditions
Last Updated: August 18, 2026
1. Agreement to Terms
By accessing or using our mobile application (available on iOS App Store and Google Play Store) and gym management platform, you agree to be bound by these Terms and Conditions and End User License Agreement (EULA). If you do not agree to all terms, you must discontinue using the app immediately.
2. User Account & Security
- You must provide accurate, complete, and current information when registering an account.
- You are responsible for maintaining the confidentiality of your credentials and for all activities occurring under your account.
- You must notify us immediately of any unauthorized use or security breach.
3. User Conduct & Zero-Tolerance Objectionable Content Policy (Apple Guideline 1.2)
Our community features enable members to share posts, stories, and fitness progress. To ensure a safe and respectful environment, we strictly enforce a ZERO-TOLERANCE POLICY against objectionable content and abusive behavior:
- Prohibited Content: Hate speech, harassment, bullying, sexual content, nudity, violence, illegal activity promotion, spam, or copyright infringement is strictly forbidden.
- Content Moderation & Review: All user-generated content is subject to automated screening and human moderation. Any reported content found violating guidelines will be removed within 24 hours.
- Blocking & Reporting: Users can block any member directly from their profile or post, immediately hiding their content and preventing interactions. Users can report inappropriate content or behavior via the in-app reporting button.
- Immediate Suspension: Accounts engaging in abusive behavior or posting prohibited content will be permanently suspended or terminated without prior notice.
4. Subscriptions, Payments & Cancellations
- Gym memberships and premium app subscriptions are billed in accordance with the selected plan.
- Payments processed through mobile app stores (Apple App Store or Google Play) are governed by the respective store's payment and refund policies.
- Direct gym billing processed via online payment gateways is non-refundable unless specified by your gym's refund terms.
5. Health & Medical Disclaimer
The workout plans, nutritional information, and health metrics provided in the application are for informational and tracking purposes only. They do not constitute medical advice. Always consult a qualified physician or health professional before starting any exercise or diet program.
6. Intellectual Property
All software, app designs, trademarks, text, graphics, logos, and features are the exclusive property of the company and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the app for personal, non-commercial use.
7. Account Termination & Data Erasure
You may terminate your account at any time via Profile > Settings > Delete Account. We reserve the right to suspend or terminate accounts that breach these Terms without liability.
8. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use or inability to use the application or services.
9. Governing Law & Contact
These Terms shall be governed by and construed in accordance with applicable laws. For questions or legal inquiries, please contact support@gymmanagement.com.